Our Team from Hotel Laguna Park & Aqua Club is always concerned about the well-being of all our guests. That's why we would like you to be aware of these Health and Safety instructions. While traveling you experience a different culture and way of life. That comes with different stay standards when you're traveling aboard. Please take the time to read this information carefully.

 

COVID-19 MEASURES

 

At the hotel, we adhere to the accepted health and safety measures against thespread of Covid-19. Please observe the measures indicated by stickers and other signs for distance, disinfection and, if necessary, a timely visit to the nearest medical center for taking treatment measures. The hotel team is always available.

 

FIRE SAFETY                                                                                                                                                  

Please read all the fire safety information provided in your room and around the hotel. Make sure you know

where the nearest fire exits are. Take care when discarding matches and cigarettes. Always use the ashtray

Provided. Smoking is forbidden inside the hotel.

 

LIFTS

Make sure you are away  from the lift doors as they are opening and closing. Do not use the lift in an event of

fire. Do not leave your children  unsupervised in the lift. No smoking in the lift. There is an alarm in the lifts. In

case you need help press the button and hold for a while. Someone will come to help you.

 

RESTAURANTS AND BARS

When you're going for a meal please make sure you are dressed properly. Most importantly make sure you have shoes,

trousers and reasonable top on. Entering the restaurant with no shoes on is strictly forbidden due to possible breakage of plates, glasses,  e.t.c. and health reasons. You might be asked to get changed.

Entering the restaurant wet and with towels which are wet is not welcome as well. Getting water on the floor

causes unwanted accidents.

When you are at the restaurant you can use hand disinfectant located at the entrance. Even after washing your hand

we want to make sure you are as much as possible provided with the thing needed to have a healthy meal.

Please note that when ordering drinks at the Pool bar you will be served only in plastic cups. Glass is NOT allowed

around the pool area.

When ordering a drink at the Lobby bar, but going to the pools after, make sure you are provided with a plastic cup.

 

SWIMMING POOLS

Never leave your child alone in or around the pool.

Information boards include certain rules. Please follow them.

Always wear non-slip footwear around the swimming pool.

Glass is strictly forbidden in all pool areas.

 

AROUND THE HOTEL

Make sure you know your way around. That includes fire exits, medical help, electricity safety.

On arrival be observant and take a note on where the fire exits are. In case of fire DO NOT USE THE LIFT.

Children under 12 years must be accompanied by an adult in the lifts.

If you need medical help contact reception or our medical center near the Relax  pool.

We ask you to not enter the hotel wet or barefoot. Wet floors cause accidents.

It is not safe to hang from the balconies and windows of your room.